Privacy Policy

Last updated: December 2025

This Privacy Policy describes how SmartNest (“the Site”, “we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from our website.

1. Collecting Personal Information

When you visit the Site, we automatically collect certain information about your device and your interaction with the Site.

Device Information

We collect:

• Web browser

• IP address

• Time zone

• Cookies

• Pages viewed and interaction data

Order Information

When you make a purchase, we collect:

• Full name

• Billing address

• Shipping address

• Payment information (processed securely by third-party providers)

• Email address

• Phone number

2. How We Use Your Information

We use your personal information to:

• Process and fulfill your orders

• Communicate with you

• Provide customer support

• Screen orders for fraud and security risks

• Improve our store and services

• Send promotional emails (only if you opt in)

3. Sharing Personal Information

We share your information only with trusted third-party services required to operate our store, including:

• Shopify (store hosting)

• Payment processors (Stripe, PayPal, etc.)

• Shipping providers

• Marketing and analytics services (Google, Meta, TikTok, etc.)

We may also disclose your information if required by law.

4. Behavioral Advertising & Tracking

We use tracking technologies such as:

• Google Analytics

• Meta (Facebook) Pixel

• Shopify Analytics

These tools help us understand customer behavior and improve advertising.

You can opt out here:

• Google: https://www.google.com/settings/ads

• Facebook: https://www.facebook.com/settings/?tab=ads

5. Cookies

We use cookies to improve your experience on our website. You can control cookies through your browser settings.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill legal, business, and operational purposes.

7. Your Rights

Depending on your location (U.S., CCPA, GDPR), you have the right to:

• Access your personal data

• Request correction or deletion

• Opt out of marketing

• Restrict data processing

To exercise your rights, contact us at:

📧 info@smartnest.com

8. Data Security

We use industry-standard security measures to protect your personal information. However, no online transmission is completely secure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

10. Contact Information

For privacy-related questions, contact us:

Store Name: SmartNest

Email: info@smartnest.com

Location: United States