Shipping policy

Shipping Policy

Last updated: 2025

At SmartNest, we are committed to delivering your orders quickly and safely. Please review our shipping policy below.

Order Processing Time

All orders are processed within 1–3 business days after payment is confirmed (excluding weekends and holidays).

Once your order has been processed, you will receive a confirmation email with your tracking information.

Shipping Time

Estimated delivery time is 7–15 business days, depending on your location and product availability.

Delivery times may be affected by factors outside our control such as customs delays, weather conditions, or carrier disruptions.

Shipping Cost

Shipping costs vary depending on your order, location, and selected shipping method.

The exact shipping cost will be calculated and displayed at checkout before you complete your purchase.

Shipping Locations

We currently ship to all 50 states within the United States.

At this time, we do not offer international shipping.

Tracking Your Order

Once your order is shipped, you will receive an email with a tracking number.

You can track your order anytime using our Track My Order page.

Lost or Delayed Packages

If your package is delayed or marked as delivered but not received, please contact us at:

📧 info@smartnest.com

We will assist you in working with the shipping carrier to resolve the issue.

Incorrect Address

Please ensure that your shipping address is entered correctly at checkout.

SmartNest is not responsible for orders delivered to incorrectly provided addresses.

Contact Information

If you have any questions about shipping, please contact us at:

📧 info@smartnest.com